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Transition to Ariba

The Source catalog is now available exclusively through Buy@CTL in the Ariba portal. The portal is accessible by following this link: Ariba Support - Home. Please click on Buy@CTL and navigate to the Office Supply tile. Once you have entered the Source punchout catalog in Ariba you will find that, apart from the Department and Ship to fields at the top, the catalog interface is largely the same as this website. You can add to your cart as you have in the past, but when you go to check out and submit the order, you will be guided back to Ariba to make the purchase and input your payment method and shipping information. One main difference between the two is that each office supply order placed within Ariba will have its own PO and will require manager approval in accordance with the CenturyLink EFAA policy. The approval is required before the order is placed with Source. As we are navigating this transition, we ask that you direct any questions about the process or Ariba system to ariba.p2p@centurylink.com rather than the customer service agents at Source. However, once your PO/order is approved, Source’s team of CSRs will be the best point of contact for a quick resolution for any difficulties. The Source CSR team can be contacted via e-mail (CSRs@SourceOT.com), using the Source website’s chat function, or by calling into customer service (1-800-980-8010).

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